Welcome to my blog

Welcome and thank you for visiting my blog....

This is where I will pen my thoughts on Enterprise Mobility and other wireless technologies based on my learning’s/ experience over the course of my IT career.

The wireless world has been a very exciting place to be over the last few years. We have seen the introduction of ground breaking products and technologies have reached a never-before-seen level of maturity. The rate of enterprise adaptation to wireless technology is only accelerating day by day.

This is a personal blog and will focus on my thoughts and perspectives on wireless technology. Please feel free to share your opinions and viewpoints so that it can be discussed and debated. Though I would like to, I won't be able to post to this blog each day. Will try my best to write whenever I get time.

I hope that you will return often to this blog. Thanks again.

Friday, January 25, 2008

Mobility as a Strategy for Indian Enterprises

Leverage the Mobile technology for a competitive advantage

by Purushottam Darshankar

India economy has witnessed an impressive growth of around nine percent for last three years, with sectors like manufacturing, banking, telecom, biotechnology and retail showing strong potential with higher growth rates. This article focuses on how most of these sectors can leverage the mobile technology to improve their productivity and operational efficiency.
India has become one of the fastest growing mobile markets in the world and has opted for the use of both GSM (Airtel, Vodafone, Idea etc.) and CDMA (Reliance, Tata Indicom) technologies in the mobile sector. The next generation networks (NGN) built around the Internet Protocol (IP) is used for delivering multiple services (voice, data, and all sorts of media such as video) at cheap cost.
Mobile devices on the other hand have become more intelligent. Instead of communicating through legacy circuit-switched carrier systems, new devices are IP address-carrying members of the Internet and often have Bluetooth and WiFi connectivity.

Endless possibilities for improving the enterprise

The possibilities of improving the productivity, operational efficiency and reduce cost through mobile technology are seemingly endless. Additionally, increased sale of mobile devices have led to lower prices and the development of more intuitive software.
One of the most basic, and often most utilized, changes that enterprise mobility can facilitate is converting paper-based forms to forms-based applications. The working lifestyle of employees has become increasingly mobile as enterprise implements more services and support programs. As the world has become increasingly mobile, enterprise mobility has been steadily creeping from luxury towards necessity.
By using hand held devices such as PDAs and smartphones to digitally input the data into enterprise back end systems, enterprise sees a reduction in recording errors and data collection time. In the end, this conversion process allows for more accurate business transactions and increased customer satisfaction and loyalty.
Real-time, Web based applications to access enterprise data have also made a tremendous mark on the enterprise mobility world. Providing easily accessible enterprise information and services from smartphones and PDAs, mobile technology has led to increased performance in enterprise intelligence, customer relationship management, business process automation, point-of-sale systems, and host of other enterprise needs.
While enterprise mobility provides the potential for growth in both productivity and efficiency, what most CIO’s and corporate executives are looking for is the ever-vital return on investment. So let’s get down to business and see what enterprises have achieved using enterprise mobility.
Atlas Air, global provider of air cargo charter services, has reduced its wireless communication costs by 10% through the use of MobileAware technology in a wireless crew scheduling and notification system. (Source: MobileAware Press release)
Emery Forwarding , a package delivery company realized nearly 151% return on investment when they deployed event notification system , a mobile solution that allowed customers to sign for packages electronically via Pocket PC. The application updates the back end enterprise data in real-time and sent an e-mail to the customer upon receipt of the package. (Source: Microsoft enterprise case study)
Ray & Berndtson, one of the world's largest executive search firms, needed a low-cost platform for the company's mobile workforce to access corporate Email and other data and provide superior customer service. "Faced with an expensive laptop upgrade, we turned to Pocket PCs and Synchrologic's Mobile Suite to help us cut 50% out of our capital budget, contributing almost a half million dollars to the bottom line...and giving our users a better tool to do their job," states Rick Rawlings, IS Director, Ray & Berndtson (Source: MobileInfo news release)

These are just few examples of how enterprise mobility solutions had a significant impact on ROI. This is right time to make mobility a reality for Indian enterprises.

2 comments:

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eliza harvey said...

Hello, Me Eliza, working with Enterprise Mobility Solutions and would like to say that it was great article. Thanks to share it with us..

Regards..
Eliza Harvey.